Frequently Asked Questions

Buying a home is the investment of a lifetime; make sure it’s the right decision with Hausum. We’re the startup that brings a professional approach to property evaluations through technical inspections covering over 200 critical points. We send a licensed architect to identify hidden defects or structural issues before you sign the contract. You’ll receive a comprehensive report detailing the issues found, how to resolve them, and the estimated cost of the necessary repairs. No surprises or headaches, just transparency.

In Spain, the average age of the existing housing stock is 43.5 years*, and 60% of properties were built without energy efficiency regulations**. Given this situation, a technical inspection by Hausum is not only essential for detecting hidden defects, but also for obtaining an objective assessment that allows you to make an informed decision and avoid unexpected additional costs.

* According to a report prepared by the National Federation of Real Estate Associations.
**According to the Professional College of Property Administrators of Madrid.

Whether you’re buying a pre-owned home, a new-construction home, a commercial space, a warehouse, an office, or even renting… At Hausum, we answer your technical questions. Our report is the key tool for identifying structural issues before, during, or after a renovation. It helps you make an informed decision beforehand or file a claim with technical backing afterward.

We provide service throughout most of Spain. If you’re located outside major metropolitan areas and would like to confirm our immediate availability, contact us via WhatsApp, give us a call, or email us at info@hausum.com. Our team will confirm the technicians’ schedules in your area within minutes.

Booking your inspection is very simple: Request the service at hausum.com/reserva, and the architect assigned to your area will contact you to schedule the visit. If you have 7 to 14 days’ notice, you can book directly. In case of an emergency, contact us first so we can prioritize your appointment. The best part? You’ll receive the full technical report within just 24 hours after the inspection.

If the property is pre-owned, you must notify the owner or real estate agency and obtain their authorization. To allow the architect to conduct a thorough analysis of more than 200 critical points, we recommend setting aside the following time:

• Homes up to 100 m²: approximately 2 hours.

• Larger homes: Add 30 minutes for every additional 100 m².

  • Example: 180 m² ≈ 2.5 hours / 250 m² ≈ 3 hours.

💡 Hausum Tip: Letting them know in advance how long the service is expected to take helps avoid interruptions and ensures that the technician has enough time to identify any hidden issues.

Yes, it comes highly recommended. In order for our architect to ensure a thorough analysis of the more than 200 critical points, the home must have electricity and water. Without these utilities, key elements such as the following cannot be verified:

• Heating and Cooling: Boilers, radiators, and air conditioning units.

• Plumbing: Water pressure, leaks, and proper drainage.

• Electrical: Outlets, lighting, ground connection.

⚠️ Important note: If the inspection cannot be completed due to a lack of supplies and a second service call is required, it will be billed as a separate inspection.

We recommend that any reservation or deposit agreement be contingent upon a favorable technical inspection. To prevent the seller from backing out during the process, we suggest including a “penalty deposit” clause stipulating that, if the sale falls through due to the seller’s fault, the seller must return double the deposit, thereby covering the cost of the inspection.

Download a sample report and see for yourself the depth of our analysis across more than 200 key points. If you have any technical questions before signing up, please don’t hesitate to contact us.

At Hausum, we don’t just perform visual inspections; we use technology to detect what the human eye can’t see. Some of the tools we use include:

• Thermal Camera: To detect thermal bridges, hidden moisture, heating leaks, and insulation failures.

• Digital hygrometer: For accurately measuring moisture levels in walls and floors.

• Electrical testers: To check the safety of the main panel, the ground connection, and the polarity of the outlets.

• High-precision laser measuring device: For comparing actual surface areas with those specified in documents.

Our rates are transparent and based on the size of each property:

Floor Area (m²)	Home Inspection	Detailed Floor Plan
Up to 99 m²	€345	€295
100–199 m²	€395	€345
200–299 m²	€445	€395
300–399 m²	€495	€445
400-499 m²	545 €	495 €
500-699 m²	645 €	595 €
700-899 m²	745 €	695 €
More than 900 m²	895 €	845 €

 

You must indicate the square meters of floor area listed on the Cadastre’s online portal.

If you don’t know this information or have any questions, send us a WhatsApp message with your full address or property ID number. We’ll look up the official information for you to ensure that the estimate is accurate.

Our document provides a comprehensive summary of the inspection results:

• Detailed analysis: Evaluation of the more than 200 critical points reviewed.

• Visual evidence: A complete photo report of each room and any issues found.

• Expert diagnosis: List of detected issues and their technical causes.

• Solutions and estimates: A detailed proposal for addressing the issues and an estimate of the approximate cost of the repairs.

See the quality of our work for yourself: Download a free sample report from our website.

The report is your best tool for decision-making and negotiation. It helps you:

• Shop with confidence: You’ll know the property’s true condition after analyzing over 200 key areas and identifying any potential hidden defects.

• Negotiating the price: By including an estimate of repair costs, you’ll have a solid technical basis for lowering the asking price if any defects are found.

• Plan your investment: You’ll know exactly which renovations are urgent and how much they’ll cost before signing the deposit agreement.

Of course. Our commitment doesn’t end with the delivery of the PDF. If, after reading the technical report, you have specific questions about any issues or recommendations, our team of architects will be happy to advise you so that you can make your decision with complete confidence.

To conduct a comprehensive assessment of the more than 200 checkpoints, our architects require a minimum amount of time based on the area:

1. Standard homes (up to 100 m²): We spend an average of 2 hours.

2. Large homes: We add 30 minutes for every additional 100 m² to cover all rooms and facilities.

Important: It is essential to coordinate this time slot with the seller so that the technician can perform all the tests.

Of course. We want you to see for yourself the thoroughness of our work before you hire us. You can download a free sample report to see how we analyze over 200 critical points, review the photo documentation, and provide a repair cost estimate.

We conduct a thorough, non-invasive technical inspection. Using advanced equipment such as thermal imaging cameras and digital hygrometers, our architects can detect hidden moisture, leaks, or insulation failures behind walls without having to drill into ceilings or walls.

This approach allows us to thoroughly assess the property while respecting the owner’s privacy and without inconveniencing the seller.

Our inspections are always thorough to ensure that no other hidden issues are overlooked. However, if you have a specific concern about a particular aspect of the property, please let us know when you make your reservation. Our technician will examine that specific issue in detail to provide you with a detailed technical assessment and customized solutions.

It’s not mandatory, but you’re welcome to attend if you’d like. Our approach is designed so you don’t have to travel: the report is so detailed that you’ll get a complete picture of the property without having to be there.

If you decide not to attend, once you’ve submitted the document, you can schedule a personalized call with the architect to address any technical questions you may have.

Technical excellence is our top priority. That is why 100% of our team consists exclusively of licensed architects and architectural engineers.

In addition to their academic training, they have extensive experience in construction, project management, and renovations, which enables them to identify structural defects and hidden flaws with expert judgment and in strict compliance with regulations.

Of course. You don’t have to be in the process of buying or selling to take care of your property. We conduct technical inspections on new-construction homes as well as pre-owned properties and older homes.

Our report will allow you to:

• Detecting hidden problems: Identifying moisture, leaks, or electrical faults before they turn into costly repairs.

• Planning renovations: Identifying which projects are a priority and their estimated cost.

• Ensuring Safety: Assess the actual condition of your home’s structure and facilities.

No special preparation or deep cleaning is necessary; we inspect the property in its usual condition. However, to ensure that the analysis of the 200 critical points is thorough, we recommend that you make sure of the following:

• Utilities: The property must have electricity and running water so that the systems can be tested and any leaks or electrical faults can be detected.

• Full access: The technician must have access to all rooms, including storage rooms, terraces, and basements.

• Clear key areas: If possible, keep the access points to electrical panels, boilers, and water valves clear of objects.

Absolutely, yes. In fact, now is the perfect time to protect your investment in two key scenarios:

• New Construction: There are legal time limits for filing claims regarding finishing defects (one year), installation defects (three years), or structural defects (ten years). Our report serves as the technical basis for the builder to cover the repairs.

• Used Property: If you discover serious issues that weren’t apparent at the time of purchase, the Hausum report is essential for proving the existence of hidden defects and filing a formal claim against the seller within the first 6 months.

You will receive a detailed PDF document directly in your email within 24 hours of the inspection. This digital format allows you to easily view it on any device, share it with architects or contractors, or send it to the other party during negotiations.

Of course. If, after an initial inspection, you decide not to proceed with the purchase—or if you’re a repeat investor—we’ll give you a 10% discount on your next reports. Our goal is to be your trusted partner until you find the property that truly meets your expectations.

If the inspector is unable to access a room or key area (such as a false ceiling, a locked basement, or a walled-off area) and detects signs of potential defects, this will be clearly noted in the report.

In these cases, we will recommend a specialized diagnostic service (such as a camera-based pipe inspection or a targeted test). Our goal is to ensure you don’t take any unnecessary risks.

A professional technical drawing is the foundation of any post-purchase project. It will help you:

• Planning renovations: You can request quotes from contractors without having to take new measurements.

• Optimize the layout: Visualize changes to the partition walls or furniture arrangement before moving in.

• Check floor area: Verify that the usable square footage matches what is advertised and the property records.

• Future maintenance: Identify key areas for future work.

For your convenience and security, we accept credit and debit card payments (Visa, Mastercard, and American Express). The transaction is processed instantly through our secure payment gateway, ensuring that your banking information is fully protected at all times.