{"id":22825,"date":"2023-12-20T11:00:35","date_gmt":"2023-12-20T10:00:35","guid":{"rendered":"https:\/\/hausum.com\/faqs\/"},"modified":"2026-10-01T22:25:44","modified_gmt":"2026-10-01T20:25:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hausum.com\/en\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"\n\n<main>\n  <!-- PAGE HERO -->\n  <header class=\"page-hero\">\n    <div class=\"wrap\">\n      <div class=\"eyebrow\">FAQs<\/div>\n      <h1 class=\"headline\">Frequently asked questions<\/h1>\n      <p class=\"lede\">We answer your questions about technical home inspections, prices, timescales and how the Hausum service works.<\/p>\n    <\/div>\n  <\/header>\n\n  <!-- FAQ LIST -->\n  <section class=\"faq-section\">\n    <div class=\"wrap\">\n      <div class=\"faq-list\">\n    <details class=\"faq-item\">\n      <summary>\n        <span>Hausum? Home Inspector? Property Surveyor?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <strong>Buying a home is the investment of a lifetime<\/strong>; make sure it is a good decision with Hausum. We are the start-up that is professionalising property checks through technical inspections covering more than 200 critical points. We send a chartered architect to identify hidden defects or structural problems before you sign. You will receive a comprehensive report with the defects found, how to fix them and the estimated budget for the renovation work needed. No surprises or headaches, just transparency.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Why should I book an inspection?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <strong>In Spain, the average age of the resale housing stock is 43.5 years*, and 60% of properties were built without any energy efficiency regulations**<\/strong>. Against this backdrop, a Hausum technical inspection is not only vital for detecting hidden defects but also gives you an objective X-ray of the property, so you can make an informed decision and avoid unexpected extra costs.<\/p>\n<blockquote><p>* According to a report by the Federaci\u00f3n Nacional de Asociaciones Inmobiliarias (National Federation of Property Associations).<br \/>\n**According to the Colegio Profesional de Administradores de Fincas de Madrid (Madrid Association of Property Managers).<\/p><\/blockquote>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Why do I need a thorough technical inspection?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        Whether you are buying a resale or new-build home, commercial premises, an industrial unit or an office, or even renting&#8230; <strong>At Hausum we answer your technical questions<\/strong>. Our report is the key tool for detecting defects before, during or after a renovation. It helps you get informed before you decide, or make a claim on solid technical grounds afterwards.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Where does Hausum offer its services?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <strong>We cover almost all of Spain<\/strong>. If you are outside the main metropolitan areas and want to confirm our immediate availability, contact us on WhatsApp, call us or write to info@hausum.com. Our team will confirm the specialists\u2019 schedule in your area within minutes.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>How does Hausum work?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <b>Booking your inspection is very simple:<\/b> request the service at <a href=\"https:\/\/hausum.com\/en\/book\/\" target=\"_blank\" rel=\"noopener\">hausum.com\/reserva<\/a> and the architect assigned to your area will contact you to arrange the visit. If you have <b>7 to 14 days<\/b>, you can book directly. If it is <b>urgent<\/b>, write to us first so that we can give you priority in the schedule. The best part? You will receive the full technical report just <b>24 hours<\/b> after the inspection.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>How should I arrange the visit with the owner or the estate agent?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>If the property is a resale, you need to inform the owner or the estate agent and obtain their permission. So that the architect can carry out a thorough analysis of the <b>more than 200 critical points<\/b>, we recommend setting aside the following time:<\/p>\n<ul>\n<li>\n<p><b>Homes of up to 100 m\u00b2:<\/b> approximately 1.5 hours.<\/p>\n<\/li>\n<li>\n<p><b>Larger homes:<\/b> add 30 minutes for every additional 100 m\u00b2 <i>(e.g. 180 m\u00b2 \u2248 2 hours \/ 250 m\u00b2 \u2248 2.5 hours)<\/i>.<\/p>\n<\/li>\n<\/ul>\n<blockquote>\n<p><b>\ud83d\udca1 Hausum tip:<\/b> letting them know the estimated duration in advance avoids interruptions and ensures that the specialist has the time needed to detect any hidden defect.<\/p>\n<\/blockquote>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Do the utilities need to be connected?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p><b>Yes, it is highly recommended.<\/b> For our architect to be able to guarantee a complete analysis of the more than 200 critical points, the home must have electricity and water. Without working utilities, key elements such as these cannot be checked:<\/p>\n<ul>\n<li>\n<p><b>Heating and air conditioning:<\/b> boilers, radiators and air-conditioning units.<\/p>\n<\/li>\n<li>\n<p><b>Plumbing:<\/b> water pressure, watertightness and proper functioning of the drains.<\/p>\n<\/li>\n<li>\n<p><b>Electricity:<\/b> power sockets, lighting and the earth connection.<\/p>\n<\/li>\n<\/ul>\n<p><b>\u26a0\ufe0f Important note:<\/b> if the inspection cannot be completed because the utilities are not connected and a second technical visit is required, it will be invoiced as a separate inspection.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>What happens if the seller pulls out after the inspection?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <span style=\"font-weight: 400;\">We recommend that any reservation or deposit contract (contrato de arras) be <\/span><b>conditional on a favourable technical inspection<\/b><span style=\"font-weight: 400;\">. To stop the seller pulling out during the process, we suggest including a \u201cpenitential deposit\u201d clause (arras penitenciales) under which, if the sale does not go through because of the seller, the seller must pay back double the deposit, thereby covering the cost of the inspection carried out.<\/span>\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Which points are assessed during the technical inspection?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>Download a <a href=\"https:\/\/hausum.com\/en\/inspection\/\"><b>sample report<\/b><\/a> and discover the depth of our analysis across more than 200 critical points. If you have any technical questions before booking, don\u2019t hesitate to <b>get in touch with us<\/b>.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>What technical instruments are used in the inspections?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>At <b>Hausum<\/b> we carry out visual, non-invasive technical inspections supported by professional measuring instruments to detect signs of defects that often go unnoticed by the naked eye. Some of the tools we use are:<\/p>\n<ul>\n<li>\n<p><b>Thermal imaging camera:<\/b> to locate thermal bridges, hidden damp, heating leaks and insulation failures.<\/p>\n<\/li>\n<li>\n<p><b>Digital hygrometer:<\/b> to measure moisture levels in walls and floors accurately.<\/p>\n<\/li>\n<li>\n<p><b>Electrical testers:<\/b> to check the safety of the main fuse board, the earthing and the polarity of the sockets.<\/p>\n<\/li>\n<li>\n<p><b>High-precision laser measure:<\/b> to compare the actual floor areas with those stated in the title deeds.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>How much does a Home Inspection with Hausum cost?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>Our prices are transparent and based on the floor area of each property:<\/p>\n<table>\n<thead>\n<tr>\n<td><strong>Floor area (m\u00b2)<\/strong><\/td>\n<td><strong>Technical Inspection (Home Inspector)<\/strong><\/td>\n<td><strong>Detailed Floor Plan<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span><b>Up to 99 m\u00b2<\/b><\/span><\/td>\n<td><span>345 \u20ac<\/span><\/td>\n<td><span>295 \u20ac<\/span><\/td>\n<\/tr>\n<tr>\n<td><span><b>100 a 199 m\u00b2<\/b><\/span><\/td>\n<td><span>395 \u20ac<\/span><\/td>\n<td><span>345 \u20ac<\/span><\/td>\n<\/tr>\n<tr>\n<td><span><b>200 a 299 m\u00b2<\/b><\/span><\/td>\n<td><span>445 \u20ac<\/span><\/td>\n<td><span>395 \u20ac<\/span><\/td>\n<\/tr>\n<tr>\n<td><span><b>300 a 399 m\u00b2<\/b><\/span><\/td>\n<td><span>495 \u20ac<\/span><\/td>\n<td><span>445 \u20ac<\/span><\/td>\n<\/tr>\n<tr>\n<td><span><b>400 a 499 m\u00b2<\/b><\/span><\/td>\n<td><span>545 \u20ac<\/span><\/td>\n<td><span>495 \u20ac<\/span><\/td>\n<\/tr>\n<tr>\n<td><span><b>500 a 699 m\u00b2<\/b><\/span><\/td>\n<td><span>645 \u20ac<\/span><\/td>\n<td><span>595 \u20ac<\/span><\/td>\n<\/tr>\n<tr>\n<td><span><b>700 a 899 m\u00b2<\/b><\/span><\/td>\n<td><span>745 \u20ac<\/span><\/td>\n<td><span>695 \u20ac<\/span><\/td>\n<\/tr>\n<tr>\n<td><span><b>Over 900 m\u00b2<\/b><\/span><\/td>\n<td><span>895 \u20ac<\/span><\/td>\n<td><span>845 \u20ac<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Which floor area is used to calculate the quote?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        You need to give the <b>built area in m\u00b2<\/b> shown in the <a href=\"https:\/\/www.sedecatastro.gob.es\/\" rel=\"nofollow noopener\" target=\"_blank\"><b>Spanish Cadastre\u2019s online registry (Sede Electr\u00f3nica del Catastro)<\/b><\/a>.<\/p>\n<p>If you don\u2019t know this figure or have any doubts, send us a <b>WhatsApp<\/b> message with the full address or the cadastral reference. We will find the official information for you to make sure the quote is correct.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>What does the Hausum technical report include?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>Our document sets out the results of the inspection in full detail:<\/p>\n<ul>\n<li>\n<p><b>Detailed analysis:<\/b> assessment of the more than 200 critical points checked.<\/p>\n<\/li>\n<li>\n<p><b>Visual evidence:<\/b> a complete photo report of every room and anomaly.<\/p>\n<\/li>\n<li>\n<p><b>Expert diagnosis:<\/b> a list of the defects detected and their technical cause.<\/p>\n<\/li>\n<li>\n<p><b>Solutions and budgets:<\/b> a detailed proposal for fixing them and an <b>estimate of the approximate cost<\/b> of the repairs.<\/p>\n<\/li>\n<\/ul>\n<p><b>See the quality of our work for yourself:<\/b> <a href=\"https:\/\/hausum.com\/en\/inspection\/\">download a real sample report free of charge from our website<\/a>.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>What is the Hausum technical report for?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>The report is your best tool for making decisions and negotiating. It helps you to:<\/p>\n<ul>\n<li>\n<p><b>Buy safely:<\/b> you will know the real condition of the home after the analysis of more than 200 critical points and the detection of any hidden defects.<\/p>\n<\/li>\n<li>\n<p><b>Negotiate the price:<\/b> as it includes an <b>estimate of the repair costs<\/b>, you will have a solid technical argument for lowering the sale price if shortcomings come to light.<\/p>\n<\/li>\n<li>\n<p><b>Plan your investment:<\/b> you will know exactly which renovations are urgent and how much they will cost you before you sign the deposit contract (arras).<\/p>\n<\/li>\n<\/ul>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Will Hausum answer my questions after I receive the report?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <b>Of course.<\/b> Our commitment does not end when we send the PDF. If, after reading the technical report, you have specific questions about any defect or recommendation, our team of architects will be happy to advise you so that you can make your decision with complete confidence.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>How long does the technical inspection take?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>To carry out a thorough diagnosis of the more than 200 checkpoints, our architects need a minimum amount of time depending on the floor area:<\/p>\n<ol start=\"1\">\n<li>\n<p><b>Standard homes (up to 100 m\u00b2):<\/b> we spend an average of <b>1.5 hours<\/b>.<\/p>\n<\/li>\n<li>\n<p><b>Large homes:<\/b> we add <b>30 minutes<\/b> for every extra 100 m\u00b2 to cover all the rooms and installations <i>(e.g. 180 m\u00b2 \u2248 2 hours \/ 250 m\u00b2 \u2248 2.5 hours)<\/i>.<\/p>\n<\/li>\n<\/ol>\n<p><b>Important:<\/b> agreeing this time slot with the seller is key so that the specialist can carry out all the tests.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Can I see a sample technical report?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <b>Of course.<\/b> We want you to see how rigorous our work is before you book us. You can download a <a href=\"https:\/\/hausum.com\/en\/inspection\/\"><b>real sample report<\/b><\/a> free of charge to see how we analyse the more than 200 critical points, the photo report and the estimate of repair costs.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Is the inspection superficial, or does it require work on the home?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>We carry out a <b>thorough, non-invasive technical inspection<\/b>. Thanks to advanced instruments such as <b>thermal imaging cameras and digital hygrometers<\/b>, our architects can detect hidden damp, leaks or insulation failures behind walls without having to drill into ceilings or walls.<\/p>\n<p>This approach lets us analyse the property in depth while respecting it and without causing any inconvenience to the seller.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Do you carry out inspections of a single point or hidden defect?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        Our inspections are always comprehensive, to make sure there are no other faults going unnoticed. However, if you have a specific concern about an element of the property, <b>let us know when you book<\/b>. The specialist will look into that specific point in depth to give you a detailed technical diagnosis and tailored solutions.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Do I need to be present during the inspection?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p><b>It is not compulsory, although you are welcome to attend if you wish.<\/b> Our method is designed so that you don\u2019t have to travel: the report is so detailed that you will have a complete picture of the property without needing to be there.<\/p>\n<p>If you decide not to attend, once the document has been delivered you can schedule a <b>personal call with the architect<\/b> to clear up any technical questions you may have.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>What qualifications do Hausum\u2019s specialists have?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>Technical excellence is our priority. That is why <b>100% of our team<\/b> is made up exclusively of <b>chartered architects and technical architects<\/b>.<\/p>\n<p>In addition to their academic training, they have extensive experience in building, site management and renovations, which enables them to identify structural defects and hidden defects with expert judgement and technical rigour.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Can I request an inspection of my current home?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p><b>Of course.<\/b> You don\u2019t need to be buying or selling to look after your assets. We carry out technical inspections both on <b>new-build<\/b> homes and on <b>resale<\/b> properties or homes that are several years old.<\/p>\n<p>Our report will enable you to:<\/p>\n<ul>\n<li>\n<p><b>Detect invisible defects:<\/b> identify damp, leaks or electrical faults before they turn into costly repairs.<\/p>\n<\/li>\n<li>\n<p><b>Plan renovations:<\/b> know which work is a priority and its estimated cost.<\/p>\n<\/li>\n<li>\n<p><b>Ensure safety:<\/b> assess the real condition of the structure and installations of your home.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Do I need to prepare the home before the visit?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>There is no need for any special preparation or deep cleaning; we inspect the property in its usual state. However, for the analysis of the <b>200 critical points<\/b> to be complete, we recommend that you make sure of the following:<\/p>\n<ul>\n<li>\n<p><b>Utilities connected:<\/b> the home should have electricity and running water so that the installations can be tested and any leaks or electrical faults detected.<\/p>\n<\/li>\n<li>\n<p><b>Full access:<\/b> the specialist should have access to every room, including storage rooms, terraces and basements.<\/p>\n<\/li>\n<li>\n<p><b>Clear key areas:<\/b> if possible, keep access to fuse boards, boilers and water access points free of objects.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Is it worth requesting an inspection after the purchase?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p><b>Absolutely.<\/b> In fact, it is the ideal time to protect your investment in two key scenarios:<\/p>\n<ul>\n<li>\n<p><b>New build:<\/b> you have legal time limits for claiming defects in finishes (one year), installations (three years) or the structure (ten years). Our report serves as the technical basis for getting the builder to take on the repairs.<\/p>\n<\/li>\n<li>\n<p><b>Resale:<\/b> if you discover serious problems that were not visible when you bought, the Hausum report is essential to prove the existence of <b>hidden defects<\/b> and make a formal claim against the seller within the first 6 months.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>How and when will I receive my report?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        You will receive a <b>detailed PDF directly by email<\/b> within <b>24 hours<\/b> of the inspection. This digital format lets you consult it easily on any device, share it with architects or builders, or send it to the other party if you are negotiating.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Do you have special rates for several inspections?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        <b>Of course.<\/b> If you decide not to go ahead with the purchase after a first inspection, or if you are a regular investor, we offer you a <b>10% direct discount<\/b> on your next reports. Our aim is to be your technical ally until you find the property that truly meets your expectations.\n      <\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>What happens if an area of the property cannot be accessed for the inspection?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>If the specialist cannot access a room or key element (such as a false ceiling, a locked basement or a bricked-up area) and detects signs of possible defects, this will be highlighted in the report.<\/p>\n<p>In these cases, we will issue a <b>recommendation for a specialist diagnosis<\/b> (such as a camera inspection of the pipes or a localised exploratory opening). Our aim is to make sure you don\u2019t take any unnecessary risks.<\/p>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>What do I gain by including a detailed floor plan in the report?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n<p>A professional technical floor plan is the basis for any post-purchase project. It will help you to:<\/p>\n<ul>\n<li>\n<p><b>Plan renovations:<\/b> you can ask builders for quotes without the need for new measurements.<\/p>\n<\/li>\n<li>\n<p><b>Optimise the layout:<\/b> visualise changes to partition walls or furniture before you move in.<\/p>\n<\/li>\n<li>\n<p><b>Check floor areas:<\/b> verify that the usable square metres match what was advertised and what is in the Cadastre.<\/p>\n<\/li>\n<li>\n<p><b>Future maintenance:<\/b> locate key points for future work.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n    <\/details>\n    <details class=\"faq-item\">\n      <summary>\n        <span>Which payment methods do you accept?<\/span>\n        <div class=\"chev\">\n          <svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"var(--azure-bright)\" stroke-width=\"2.6\"><path d=\"M12 5v14M5 12h14\"\/><\/svg>\n        <\/div>\n      <\/summary>\n      <div class=\"ans\">\n        For your convenience and security, we accept payments by <b>credit and debit card (Visa, Mastercard and American Express)<\/b>. Payment is processed instantly through our encrypted payment gateway, guaranteeing maximum protection of your bank details at all times.\n      <\/div>\n    <\/details>\n      <\/div>\n    <\/div>\n  <\/section>\n<\/main>\n","protected":false},"excerpt":{"rendered":"<p>FAQs Frequently asked questions We answer your questions about technical home inspections, prices, timescales and how the Hausum service works. Hausum? Home Inspector? Property Surveyor? Buying a home is the investment of a lifetime; make sure it is a good decision with Hausum. We are the start-up that is professionalising property checks through technical inspections [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-faqs.php","meta":{"footnotes":""},"class_list":["post-22825","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/pages\/22825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/comments?post=22825"}],"version-history":[{"count":5,"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/pages\/22825\/revisions"}],"predecessor-version":[{"id":91191,"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/pages\/22825\/revisions\/91191"}],"wp:attachment":[{"href":"https:\/\/hausum.com\/en\/wp-json\/wp\/v2\/media?parent=22825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}